Set up or change User Identification data

The information for each individual user must first be set up. The user then appears in a list of users and is available to select from in different circumstances.

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This information is used for:

Setting up monitoring
Setting up notification and escalations

Note: Users can change their own user information, but only users with Super User privileges can change another user's information.

To set up or change User Identification information

Follow these steps to set up or change user information:

From the User Information screen, click [Account] in the Navigation Bar.
In Title, type your job title.
In Email, type your business email address (this is a required field).
In Alternative Email, type a second email address, such as your home address. This is important later, for setting up notification and escalation groups.
In Phone, type your business telephone number and extension.
In Alternative Phone, type a second telephone number, such as a home telephone number or cell phone number, where you can be reached.
In Pager, enter a pager or cell phone number where you can be reached.
In Fax, enter a Fax number if you choose to be notified by FAX.
Click [Save Changes], and the information is saved and becomes a user record.